Welcome to Torvianne.
The terms “we”, “us”, and “our” refer to Torvianne. We operate this store and website, including all information, content, features, tools, products, and services (the “Services”) to provide you with an online shopping experience.
Our website is powered by WooCommerce and hosted by o2switch, enabling us to offer our products and services online.
These Terms of Use (“Terms”) describe your rights and responsibilities when using our Services.
By visiting, accessing, or using our Services, you agree to be bound by these Terms and our Privacy Policy.
If you do not agree, you must not use our Services.
1. Access and Account
By using our Services, you confirm that you have reached the age of majority in your province or territory of residence.
To place an order, you may be required to provide information such as your name, email address, billing address, shipping address, and payment details.
You agree that all information provided is accurate, current, and complete.
You are responsible for maintaining the confidentiality of your account and for all activities that occur under your account.
2. Products
We strive to display our products as accurately as possible.
However, product colors and appearance may vary depending on your device and screen settings.
All product descriptions and prices are subject to change without notice.
We reserve the right to discontinue any product at any time.
3. Orders
When you place an order, you are making an offer to purchase a product.
Torvianne reserves the right to accept or refuse any order at its sole discretion.
An order is only confirmed after payment has been received and validated.
We reserve the right to limit or cancel quantities purchased per person, household, or order.
All purchases are subject to our Return & Refund Policy.
Products are intended for personal use only and not for resale.
4. Pricing and Billing
All prices are displayed in Canadian Dollars (CAD) unless otherwise stated.
Prices do not include shipping fees or applicable taxes unless explicitly indicated.
You agree to provide accurate billing information and confirm that you are authorized to use the selected payment method.
5. Shipping and Delivery
Delivery times are provided as estimates only and are not guaranteed.
We are not responsible for delays caused by carriers, customs, or circumstances beyond our control.
Risk of loss or damage transfers to the customer once the order is handed over to the carrier.
6. Intellectual Property
All content on this website (texts, images, logos, graphics, and designs) is the property of Torvianne and is protected by applicable intellectual property laws.
Any reproduction or use without prior written permission is strictly prohibited.
7. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for their content, accuracy, or practices.
8. Privacy
Your personal information is handled in accordance with our Privacy Policy.
Our website is hosted by o2switch, and transactions are processed through WooCommerce and secure payment providers.
9. Reviews and Comments
If you submit reviews or comments, you grant Torvianne the right to use them for commercial purposes.
You are solely responsible for the content you submit.
10. Errors and Inaccuracies
We reserve the right to correct any errors, inaccuracies, or omissions and to cancel orders if any information is incorrect.
11. Prohibited Uses
You agree not to use our Services for any unlawful purpose or in violation of applicable laws.
12. Termination
We reserve the right to suspend or terminate your access to our Services without notice if you violate these Terms.
13. Disclaimer of Warranties
Our Services and products are provided “as is” and “as available”, to the extent permitted by law.
Nothing in these Terms limits your rights under applicable Canadian consumer protection laws.
14. Limitation of Liability
To the fullest extent permitted by law, Torvianne shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our Services.
15. Indemnification
You agree to indemnify and hold Torvianne harmless from any claims resulting from your breach of these Terms.
16. Severability
If any provision of these Terms is found to be invalid, the remaining provisions shall remain in full force and effect.
17. Entire Agreement
These Terms constitute the entire agreement between you and Torvianne.
18. Governing Law
These Terms are governed by the laws of Alberta, Canada.
Any disputes shall be subject to the jurisdiction of the courts of Alberta.
19. Changes to Terms
We reserve the right to update or modify these Terms at any time.
Changes take effect immediately upon posting on this page.
Contact Information
Store Name: Torvianne
Address:
617 10 St
Wainwright, Alberta, T9W 1P2
Canada
Phone: +1 647 367 7621
Email: support@torvianne.com
Business Hours:
Monday to Friday | 9:00 AM – 5:00 PM (GMT-5)
Weekends | Closed
We strive to respond to all inquiries within 1–2 business days.